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Warranty and Repairs

All warranty or repairs please contact

Jumpbooster

  • Contact   Mark Bygrave
  • Phone     1300 190 428
  • Email      info@jumpbooster.com.au
  • Return Address 44 Berallan Drive, Tinana QLD 4650

Jumpbooster Product Warranty.

Jumpbooster offers a 30 day return policy for unused products returned with the original packaging.

Jumpbooster offers a 12 month repair or replacement warranty on our products.

3 Year Pro Rata warranty

Jumpbooster also offers a 3 year Pro-Rata Warranty on selected products. In some instances the manufacturers warranty may exceed this warranty. In that case the manufactures warranty will supersede the Jumpbooster warranty.

Warranty is not covered in any instance if the product has been found to be abused or neglected or not being used as intended and designed for. 

The warranty is valid for product failure due to parts failure under normal working conditions.

Between 1 and 2 years

If the product fails between 12 months and 2 years of purchase, Marxgold will repair the product at a cost to the customer of 50% of the incurred repair and postage cost. If the product need replacing, Marxgold will replace the product for 50% of the cost of a new same or similar item.

The pro rata 3 year warranty is offered in these categories.

Jump Starter Range, Starting Modules.

First 12 Months Warranty.

All of our products unless specified offer a 12 month repair or replace warranty.  Within the 12 months shipping will be paid by Jumpbooster.

Between 2 and 3 years

If the product fails between 2 and 3 years after purchase, Jumpbooster will repair the product at a cost to the customer of 75% of the incurred repair and postage cost.

If the product needs replacing, Jumpbooster will replace the product for 75% of the cost of a new same or similar item.

Pro-Rata Warranty Shipping.

Customers are to return the product to Jumpbooster for assessment at their own cost. If the product is deemed to be faulty and falls within the Pro-Rata Warranty terms, a partial credit for the customer shipping costs will be added to the invoice in line with the Pro-Rata Warranty.

If the product is faulty from abuse or neglect, the cost of repair and postage will be billed to the customer before returning the repaired or replaced product.

Jump Starters and Starting Modules.

Between 2 and 3 years

If the product fails between 2 and 3 years of purchase, Marxgold will repair the product at a cost to the customer of 75% of the incurred repair and postage cost. If the product needs replacing, Marxgold will replace the product for 75% of the cost of a new same or similar item.

For further details please contact Mark Bygrave on 1300 190 428 or info@jumpbooster.com.au